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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Beecher

June 24, 2025

5  out of  5
rating by Robert Beecher
"Ms Chavis is an awesome insurance agent! Cares about the customer and listens carefully and fulfills the exact need! I used to be an agent myself and was really impressed with !ma Chavis!"
We responded:
"Means so much, especially as a former insurance agent! Thank you for your kind words!"
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Diana Torres

June 24, 2025

5  out of  5
rating by Diana Torres
"She was very helpful and understanding.. She help me understand everything I needed to have and know about moving into my apartment. Thank u so much!"
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Deb

June 24, 2025

5  out of  5
rating by Deb
"Mable was great! She helped with the entire process and made it so easy."
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Aniya Leak

June 24, 2025

5  out of  5
rating by Aniya Leak
"Mable was the nicest and patient person I could have possible gotten insurance with she was such a help and made the process so easy!!"
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Celeste Jernigan

June 23, 2025

5  out of  5
rating by Celeste Jernigan
"Bailey in the Mint Hill office gives outstanding customer service.She is smart, kind, and professional"
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Sierra Vogt

June 18, 2025

5  out of  5
rating by Sierra Vogt
"I spoke with Hillary today to help transfer my renters insurance to a new address. She was amazing! She took the time to call the complex to ensure I got exactly what they require. Highly recommend!"
We responded:
"Thanks for the review!"
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Lucas

June 13, 2025

5  out of  5
rating by Lucas
"Hillary was so nice and helpful, she guided me to get what I was looking for, very kind, polite, best service ever! She made the best to make me feel comfortable, she did an astonishing work for me !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kayla Lazar

June 12, 2025

5  out of  5
rating by Kayla Lazar
"I have spoken with Ryan and Hillary both and they have both been amazing and super helpful throughout this process with me! They went over everything and helped me understand the process and they were a delight to speak with. I definitely recommend for anyone looking for renters insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Terry Waddell

June 12, 2025

5  out of  5
rating by Terry Waddell
"I love State Farm, have been a long-time customer & also love my agent in the Mint Hill office Insurance agent Hilary is a wonderful person with a great personality she's ☝️✨🏆🏆❤️"
We responded:
"Hey! Love to hear that!! Thanks again!"
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Jeffrey

June 11, 2025

5  out of  5
rating by Jeffrey
"Very satisfied with my overall experience with State Farm. I am a long time customer, and I am very happy with the service I receive."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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monica lindsey

June 10, 2025

5  out of  5
rating by monica lindsey
"Eriq Wade demonstrated great customer service! He took the time to explain information and guided me in the the right direction to resolve my issue. Eriq gets an A+ from me on how customer service should be done. Thanks Eriq for going the extra mile to assist me!"
We responded:
"Thank you so much for your kind words! "
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Tammy Kaye

June 9, 2025

5  out of  5
rating by Tammy Kaye
"Bailey was very helpful and was able to answer all my questions. Thank you!"
We responded:
"That's great to hear! So happy we could help!"
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Stephanie Williams

June 6, 2025

5  out of  5
rating by Stephanie Williams
"Bailey was a PLEASURE dealing with. She helped me in so many ways and had the exact answer to take care of our needs."
We responded:
"We love to hear it! Thanks for your review!"
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Nicole Dziedzic

June 5, 2025

5  out of  5
rating by Nicole Dziedzic
"When I moved here Wil was recommended to me and I’m very glad I went with them for my car and renters insurance. They walked me through what I needed, the staff were all very patient and knowledgeable. Everyone was also very kind and got back to me very quickly when I needed answers regarding my insurance needs. Highly recommend them to all new to Charlotte and those that are already established!"
We responded:
"WOW! Thank you so much for your kind words! We're here for all of your insurance needs and always happy to help!"
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Angel Burr

June 2, 2025

5  out of  5
rating by Angel Burr
"I called State Farm because my policy for homeowners insurance was renewed, however, my home loan was sold to a new company, and so the former mortgage company was listed as the mortgagee on my insurance policy. Hillary updated the motgagee information on my policy and forwarded the information to my new mortgage company. Hillary also followed up with me afterwards to make sure all information had been received. Thank you so much, Hillary."
We responded:
"So thankful we were able to help with your homeowners insurance! Thank you for a great review!"
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Kay Bradley

May 30, 2025

5  out of  5
rating by Kay Bradley
"Bailey provided exceptional customer service while providing the needed information to resolve my issue/questions."
We responded:
"Thanks!"
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Abdeel Burgos

May 29, 2025

5  out of  5
rating by Abdeel Burgos
"Mable was a pleasure to work with. She got me an amazing rate for my new Tesla, my other vehicle and renter’s insurance. Best part of it all though was her knowledge and advice with everything. 10/10 recommend."
We responded:
"Thank you so much for your kind words! Always here to help!"
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Demecus Hooker

May 28, 2025

5  out of  5
rating by Demecus Hooker
"I worked with Mable on my auto insurance policy and am highly satisfied! This woman deserves a raise! Thank you!"
We responded:
"Love to hear what a great experience you had! Thanks for your kind review!"
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Dr. Deborah S. Byrd

May 27, 2025

5  out of  5
rating by Dr. Deborah S. Byrd
"Hillary was phenomenal! Very professional and extremely helpful ! 5 star service! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shaana Wylle

May 21, 2025

5  out of  5
rating by Shaana Wylle
"Gracefully helpfulwith Ryan he was awesome and was very nice towards me I’m so blessed and he is a great salesman and he cares abt you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Katie

May 19, 2025

5  out of  5
rating by Katie
"Bailey was great and I truly appreciate the follow up to make sure I still needed my supplemental insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rogerhood J

May 16, 2025

5  out of  5
rating by Rogerhood J
"Fast service and they don't leave the office early. I called at 4:57 pm and someone was ready to help me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Harlin Puckett

May 15, 2025

5  out of  5
rating by Harlin Puckett
"Mable Swindell went above and beyond to help me with my renters insurance for my first apartment. She explained everything (even the things I didn’t know I needed) and took all the steps to ensure the process was smooth and contoured to my needs. She had wonderful energy and was genuinely happy to help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christine H

May 15, 2025

5  out of  5
rating by Christine H
"Excellent service. Wil and his team are my go to for my insurance needs. If you are looking for a prompt agent with a great support staff, look no further!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Malcom Dorsey

May 14, 2025

5  out of  5
rating by Malcom Dorsey
"Had a great experience with mable handle the process very smoothly would definitely recommend to new customers"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"