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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sierra

February 2, 2026

5  out of  5
rating by Sierra
"I spoke with Bailey today! She did amazing job assisting me with everything I needed. She was friendly and personable. Could not have asked for a better experience."
We responded:
"Thank you so much for the 5-star rating, Sierra! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Latasha Ferrell

February 1, 2026

5  out of  5
rating by Latasha Ferrell
"Mable Swindell was absolutely amazing. She answered all of my questions and also explained everything that she was doing. Perfect Customer Service 👌"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mint Hill to know that you had such a wonderful experience with us here on State Farm Agent Wil Lawson’s Team."
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Tanya

January 30, 2026

5  out of  5
rating by Tanya
"Mable Swindell is Very patient and kind. She was very knowledgeable and explain everything to where I would understand. Thank you so much for all you do."
We responded:
"Thank you so much for the 5-star rating, Tanya! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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W.I.L. Worship Is Life

January 28, 2026

5  out of  5
rating by W.I.L. Worship Is Life
"My schedule is crazy especially with the storm storm teaching remotely. She stuck with me through missed calls and late texts until finally connect. Worth the wait! Thank you so much!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Wil Lawson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Donna Harris

January 28, 2026

5  out of  5
rating by Donna Harris
"Ms Mable Swindell was so nice and pleasant I feel like I know her personally I wish everyone I had to do business with had good customer service like her. I will always do insurance business with her. I hope her employer appreciates 💓 her and the good job 👏 she does. Thank you again Mable for the good service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tashea Alexander

January 26, 2026

5  out of  5
rating by Tashea Alexander
"Ever since I have come in contact with Wil Lawson and his team, I have had a smooth and fun experience! This most recent time I had the pleasure of speaking with Hilary and she answered every question and provided valuable information in regard to my upcoming policy! Thank you all for always assisting my partner and I."
We responded:
"Thank you for your kind review of State Farm Agent Wil Lawson’s Team. We appreciate it! Thank you for the amazing review, Tashea! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Tracy Best

January 23, 2026

5  out of  5
rating by Tracy Best
"Brynna Ferry is an amazing, professional agent to work with, all questions answered thoroughly and within moments. You won't be disappointed!"
We responded:
"Thank you so much for the 5-star rating, Tracy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Bessy Vallecillo

January 23, 2026

5  out of  5
rating by Bessy Vallecillo
"Mable was awesome during the process of getting my renters insurance. She was very helpful in answering questions and making sure everything lined up correctly. Thank you Mable!! (:"
We responded:
"Bessy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Wil Lawson’s Team here in our Mint Hill office. "
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Lori Treston-joseph

January 22, 2026

4  out of  5
rating by Lori Treston-joseph
"I believe my agent was very thorough and very knowledgeable about the additional services State Farm offers."
We responded:
"Thank you for the great review, Lori! We deeply appreciate you taking the time to leave State Farm Agent Wil Lawson’s Team with this feedback. "
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THERESA THOMAS

January 22, 2026

5  out of  5
rating by THERESA THOMAS
"Had to switch car insurance because of incredible price increase, Mabel at State Farm was great. Very knowledgeable, super helpful. Easy experience with her switching to State Farm. The best part, the almost saving of $100 per month. THANK YOU Mabel!🥰"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Wil Lawson’s Team. "
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Logan peterson

January 21, 2026

5  out of  5
rating by Logan peterson
"Amazing, answered every question with insight"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Wil Lawson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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RV ZOKOU

January 17, 2026

5  out of  5
rating by RV ZOKOU
"Excellent, professional and friendly"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Wil Lawson’s Team. "
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Happy Potato

January 16, 2026

5  out of  5
rating by Happy Potato
"Bryanna was amazing. She was personable, relatable and just a genuine person. She helped us with our insurance policy, was straight forward about costs, was full of great advice and made us feel like we’ll have someone to turn too if we need. When I considered State Farm I was hoping it wouldn’t be like other insurances where we go in blind and hope for the best- I feel confident in our decision and not just excited but confident in our insurance choices. Thanks for top tier service!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Wil Lawson’s Team here in Mint Hill . "
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Richard McClain

January 15, 2026

5  out of  5
rating by Richard McClain
"Wil is great to work with very helpful and informative, thanks Wil!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Madi Grave

January 8, 2026

5  out of  5
rating by Madi Grave
"Mable was so helpful when finding the right policy for me. She was very personable and professional."
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Judy Rusich

January 8, 2026

5  out of  5
rating by Judy Rusich
"Very friendly, helpful helped to get a cheaper and better insurance than I had"
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Peggy F

January 7, 2026

5  out of  5
rating by Peggy F
"Mabel was wonderful to work with, very attentive, incredibly thorough, and great with follow-through. A true professional. 10/10."
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Sandy Thompson

January 6, 2026

5  out of  5
rating by Sandy Thompson
"I Was So Pleased with Brianna Very Organized person 😁 Great Job 👍"
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Michael Geiter

January 5, 2026

5  out of  5
rating by Michael Geiter
"Very pleasant experience."
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GENO

January 5, 2026

5  out of  5
rating by GENO
"Ryan was very helpful and knowledgeable about my questions and concerns. Easy transition from previous insurance company to State Farm and at a very competitive price. Ryan discussed options for my insurance needs and didn’t try to push coverages on me that I did not really need. Overall, a great experience. 1/5/26 Bundled my home and auto with State Farm and saved $360/ year off my homeowners insurance by doing so. Spoke with Brynna Ferry after she had originally contacted me about how I could save more off my homeowners by switching my auto insurance to them. I already had a positive experience with Will when I went with State Farm home insurance and it was the same with Brynna. Helpful, knowledgeable, courteous and very easy to talk to and understand. I definitely recommend talking to these folks. Probably the best experience I’ve ever had dealing with insurance agents."
We responded:
"Really appreciate your kind words and taking the time to leave a review!"
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Joshua Roll

December 30, 2025

5  out of  5
rating by Joshua Roll
"Wil provided clear explanations and examples for all of my auto coverage needs. He provided recommendations for could be important to me as well as what may not be pertinent to my situation. He offered some pretty useful services that I will be taking him up on in the future."
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Keith BAKAR (Keith)

December 30, 2025

5  out of  5
rating by Keith BAKAR (Keith)
"Cool peeps 🤠☝️"
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Mera Perry

December 29, 2025

5  out of  5
rating by Mera Perry
"Miss.Mable was just wonderful! She went above and beyond and got me a much lower price for my car insurance. My policy has everything that I wanted a even more! Im very happy that I decided to go with State Farm.And thank you Miss Mable and Wil Lawson! Im looking forward to being very satisfied at State Farm! God Bless!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelly Bennett

December 23, 2025

5  out of  5
rating by Kelly Bennett
"Was the easiest switch I’ve ever done. Great communication and great prices. You won’t regret switching and working with them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kyra Bratcher

December 23, 2025

5  out of  5
rating by Kyra Bratcher
"Mable was so amazing! She took the time to explain everything to ensure I had an understanding. 10/10 customer service. Thanks again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."